With over 250 reviews australia - wide

Australia 's Favourite plumbing service provider

Excellent

4.9 out of 5 Based on 250+ reviews

Plumber The Ponds

4.7

02 9099 9138

$0 Call Out

0% Interest Available

Within the Hour

Licensed #379146C

Our Offering!

$0 Call Out Fee

With over 250 reviews australia - wide

Australia 's Favourite plumbing service provider

Excellent

4.9 out of 5 Based on 250+ reviews

Our Services

Our iron clad guarantee

Complimentary safety inspection included

 

Every job comes with a complimentary whole-system safety inspection for complete peace of mind.

100% satisfaction or we fix it free


Not happy with our work? We’ll come back and make it right at no extra cost.

Full year warranty on all parts

 

Every component we install is backed by a comprehensive 12-month warranty.

Lifetime guarantee on workmanship


Our installation work is guaranteed for life. If it fails due to workmanship, we’ll fix it free.

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Courtney Laird profile picture
Courtney Laird
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Best service of all time, thanks SO much to the whole team
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Renjie Teoh profile picture
Renjie Teoh
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Let's face it, call-out plumbing services are never cheap, but when anything plumbing breaks, it is often a matter of urgency lest daily life is paused. My filtered water line started to leak after a cartridge change the evening before, a call on their 24/7 hotline allowed me to book a consult and assessment for the next morning earliest, a quote was quickly made there and then. Upon agreeing to the quote, service was immediately scheduled for two hours later, and attended by another plumber Matt, who found the root cause to not just be a wonky, worn tubing, but a worn, faulty inlet unit within the filter unit itself... He went off to get the necessary spare parts, came back, and finally fixed it up within the hour, but not before also giving me spare connecting elbows in case things come apart again (but it shouldnt!) the next time I undertake a filter cartridge change.
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Amani Masri profile picture
Amani Masri
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Anthony and Addison provided great knowledge and solutions to assist with our plumbing issue. Many thanks!
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Celine Mouzaffar profile picture
Celine Mouzaffar
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Fantastic service and fairly priced. Highly recommend!
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Vita Marciano profile picture
Vita Marciano
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We had an excellent experience with Anthony and his team at Rapid Plumbing. Anthony responded promptly to our blocked sewer pipe, and from start to finish the service was outstanding. Sam arrived on time, was courteous and highly knowledgeable, and explained the repair process clearly with complete transparency-there were no hidden fees. He kept us informed throughout the job and ensured everything was functioning perfectly before leaving. We also would like to thank Matt, Addison, and David for their professionalism, efficiency, and attention to detail. The team replaced our sewer, undertaking extensive excavation work and left the yard clean and tidy upon completion. Their workmanship and care was exceptional. We truly appreciate the professionalism and expertise of the entire Rapid Plumbing team and highly recommend their services.
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Jamie Pan Films profile picture
Jamie Pan Films
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Fantastic service and installation by Jake and team changing all 3 toilets in my property. Very professional with great communication and always on time. As a regular customer I'm very happy and definitely recommends rapid service plumbing for all your plumbing needs.
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Lachlan White profile picture
Lachlan White
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Sam from Rapid Service Plumbing came out and gave us a quote for job. He provided excellent information and was super clear about the work that was required. Would highly recommend calling Sam for any jobs required
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maddy skene profile picture
maddy skene
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Sam the plumber came out to unblock our sewer lines and we honestly couldn’t have had a better experience. He was so friendly, easy to talk to, and explained everything clearly so we knew exactly what was going on. What really stood out was how honest he was! no overcharging, no trying to rip us off, just genuine, reliable service. He worked efficiently, got everything sorted, and left the place clean and tidy. Such a great guy and an absolute professional. Highly recommend Sam to anyone needing a trustworthy plumber. 5 stars all the way !!!!!!!!⭐️⭐️⭐️⭐️⭐️
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Jamie Jafarully profile picture
Jamie Jafarully
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Sam, champion bloke. Great service. Greatly appreciated. Cheers mate.
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Kean Hwa Chan profile picture
Kean Hwa Chan
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Matt, Junior and Dave did a thorough and professional job here in Melbourne with my broken sewerage pipe and inspection shaft. For a job that is demanding, they were meticulous not to damage the pathway and cleaned up after the work was done.
Licensed plumbers servicing The Ponds
Rapid Service Plumbing covers The Ponds and the surrounding Western Sydney suburbs. Call the Sydney office on 02 9099 9138 and tell us what is happening, and we will let you know when we can attend.

Plumbing help in The Ponds

We take on household plumbing in The Ponds, from small repairs through to replacements and urgent work. Where a problem could have been caught earlier, we will say so, because prevention is usually cheaper than repair and considerably cheaper than water damage.

Our plumbing services in The Ponds

Leak investigation, burst and leaking pipes, hot water systems, blocked drains, taps and toilets, gas fitting, and roof plumbing. For a burst pipe or a serious leak, turn the water off at the mains tap before you call. If water is anywhere near power points, the switchboard or light fittings, stay clear and treat it as an electrical hazard. Do not enter standing water in a room with live power.

Devices that notice a leak before you do

The expensive part of a water leak is rarely the plumbing repair. It is the damage done while nobody knew about it.

Leak detection devices address that gap. The simplest are battery powered sensors placed where water would appear first: under a sink, beside a hot water unit, behind a washing machine, in a laundry. They alarm when they get wet. They cost little and they solve the specific problem of a slow leak running unnoticed in a cupboard.

More capable systems monitor flow at the water main. Because they see everything entering the property, they can recognise patterns that indicate a leak, such as continuous low flow that never stops, and some can close a motorised valve automatically when they do.

An automatic shut off is the part that matters when nobody is home. A sensor that alarms to an empty house limits nothing; a valve that closes does.

None of this replaces knowing where your mains stop tap is, and none of it prevents a leak. What it changes is how long a leak runs before someone acts on it.

For a burst pipe or a serious leak, turn the water off at the mains tap before you call. If water is anywhere near power points, the switchboard or light fittings, stay clear and treat it as an electrical hazard. Do not enter standing water in a room with live power.

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Why The Ponds residents call us

1. Licensed for the work

Rapid Service Plumbing is a licensed plumbing business and our licence details are published on this site. Plumbing, drainage and gas fitting are licensed trades in New South Wales, and every plumber who attends a job in The Ponds is licensed for the work they carry out.

2. A written quote before we start

You get a written quote before any work starts, covering labour, parts and any other costs. If we find something unexpected once we are on site, we stop and talk it through with you before going further.

3. We find the cause, not just the symptom

A drain that keeps blocking or a tap that keeps dripping usually has an underlying reason. Where it matters we will investigate properly, including a camera inspection on drainage, so you are deciding with the full picture rather than paying twice for the same problem.

4. Options explained, not one answer

Repair and replacement are often both possible, and they suit different situations. We will tell you what each involves and what it means for the life of the fixture, then leave the decision with you.

5. Safety-sensitive work treated as such

Gas, hot water and anything involving water near electrical fittings carry real risk. We will tell you plainly when something should not be attempted at home and when a licensed professional needs to handle it.

Need a plumber in The Ponds?

Call the Sydney office on 02 9099 9138 and tell us what is happening. We will let you know whether it needs an urgent visit or can be scheduled, and you will have a written quote before any work begins.

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Contact us about a The Ponds job

We service The Ponds and surrounding suburbs

Plumbing questions from The Ponds residents

Questions we are regularly asked. If yours is not answered here, call the Sydney office on 02 9099 9138.

  • How do I know whether something is urgent?

    As a rough guide, treat it as urgent if water is escaping and you cannot stop it, if there is no water at all, if sewage is coming back inside, or if you can smell gas. Most other problems can be booked in. If water is flowing, turning off the mains stop tap buys time either way.

  • Will I know the cost before work starts?

    You get a written quote before any work starts, covering labour, parts and any other costs. If we find something unexpected once we are on site, we stop and talk it through with you before going further.

  • Are simple leak alarms worth fitting?

    For the specific problem they solve, yes. A slow leak under a sink or behind an appliance can run for a long time before anything is visible, and by then the damage is usually to cabinetry or flooring. A sensor placed where water would appear first shortens that considerably.

  • What does an automatic shut off valve actually do?

    It closes the water supply when the system detects a fault condition, without anyone having to be there. That is the difference between a leak running for an hour and one running for a weekend, which is usually the difference between a repair and a rebuild.

  • Do I still need to know where the stop tap is?

    Yes. Devices can fail, be switched off, or not cover the location where a leak happens. Knowing where the mains stop tap is and confirming it turns is the fundamental precaution, and no device removes the need for it.

Send Us a Message

Call us on 02 9099 9138 or request an obligation free quote using the form below before you hire a plumber in Sydney or Melbourne.

Sydney Office

HEAD OFFICE:

CONDELL PARK 2200 NSW

LICENCE NUMBER:

#379146C

Melbourne Office

HEAD OFFICE:

FAWKNER 3060 VIC

LICENCE NUMBER:

#126319

Operating Hours

OPERATING HOURS:

24 HOURS/7 DAYS A WEEK

LICENCE NUMBER:

#126319