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Open 24/74.7 from 340+ Google reviewsLicensed #379146C
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Gas hot water repairs Sydney

No hot water, a pilot that will not stay lit or a tank that is leaking? Our licensed gas plumbers diagnose the fault, repair your gas hot water system where it makes sense, and tell you plainly when it is time to replace it. Emergency hot water repair across Sydney, 24 hours, no call out fee.

Call 24 hours02 9099 9138
  • $0 Call Out
  • Within the Hour
  • 0% Interest Available
  • Licensed #379146C

Book a plumber

Tell us what the unit is doing, any error code on the display, and whether water is leaking. If you can smell gas, leave the house and call, do not use the form.

4.7 ratingWith over 340 reviews Australia-wide

Our iron clad guarantee

  • Complimentary safety inspection includedEvery job comes with a complimentary whole-system safety inspection for complete peace of mind.
  • 100% satisfaction or we fix it freeNot happy with our work? We’ll come back and make it right at no extra cost.
  • Full year warranty on all partsEvery component we install is backed by a comprehensive 12-month warranty.
  • Lifetime guarantee on workmanshipOur installation work is guaranteed for life. If it fails due to workmanship, we’ll fix it free.

Gas hot water system repair & replacement experts

At Rapid Service Plumbing, we provide efficient, affordable and reliable hot water solutions across Sydney. Choosing a gas hot water system means rapid heating, lower energy costs and advanced options such as continuous flow and condensing technology, making it a smart choice for any home or business.

Rapid Service Plumbing offers prompt emergency service across Sydney, ensuring gas hot water issues are addressed before they escalate into bigger problems.

Seeing this? Call 02 9099 9138
Newly installed Rinnai gas hot water unit with copper pipeworkPlumber within the hour

Skilled technicians arrive equipped with the latest tools and technology to efficiently repair or replace gas hot water units.

Seeing this? Call 02 9099 9138
Licensed gas fitter working on a gas meter against a brick wallPlumber within the hour

Lasting solutions are provided to resolve common faults, improving reliability and preventing future breakdowns.

Seeing this? Call 02 9099 9138
Newly installed Rinnai gas hot water unit with copper pipeworkPlumber within the hour

Transparent pricing is given upfront so there are no hidden surprises or extra charges when the job is done.

Seeing this? Call 02 9099 9138
Newly installed Rinnai gas hot water unit with copper pipeworkPlumber within the hour

All work is carried out by licensed, insured professionals who consistently uphold a high standard of customer care and workmanship.

Seeing this? Call 02 9099 9138
Newly installed Rinnai gas hot water unit with copper pipeworkPlumber within the hour

Does your gas hot water system need a repair or a replacement?

Most gas hot water faults are small and fixable. A few are not, and paying for repeated repairs on a tank that has failed costs more than replacing it.

Book a repair

No hot water at all and the pilot is out

A pilot that will not relight or keeps going out is usually a thermocouple, a gas supply or a draught problem. It is a repair, and it is usually quick.

Plan a replacement

A storage tank that is over ten years old

Age alone is not a fault. If it runs well, plan the replacement for when it suits you, not for when the tank gives up.

Book a repair

An error code flashing on a continuous flow unit

Codes point to ignition, gas flow, flue or sensor faults. Note the code and call, and we can usually tell you the cause before we arrive.

Plan a replacement

Rust coloured water from the hot taps only

Brown water from the hot side can mean the inside of the tank is corroding. It is a sign to start planning, not to panic.

Book a repair

Water running from the tank or the relief valve

A valve dripping now and then is normal. Water pouring from the tank body means the tank has failed and it will not repair.

Plan a replacement

Hot water that runs out sooner than it used to

A scaled up element, a worn thermostat or a unit that is now too small can all cause this. A service finds out which.

Book a repair

Banging, rumbling or a smell of gas near the unit

Strange noises can point to sediment or a burner fault. Any gas smell means get out and call, and ring 000 if it is strong.

Plan a replacement

A unit that has never had a service

A gas hot water service checks the burner, flue, valves and safety devices. It is cheaper than waiting for a fault.

Can't tell if the unit is worth fixing?

Call us and a licensed gas fitter will ask what it is doing and give you a straight answer.

02 9099 9138

Answered 24/7$0 call out fee

See what causes each fault

The 24 hour plumbing service Sydney trusts

Every gas hot water system installation by Rapid Service Plumbing is carried out to Australian standards and backed by our workmanship guarantee, giving you peace of mind that the job is completed safely and to the highest quality.

A licensed Rapid Service Plumbing gas fitter checking the gas supply at the meter
  • Licensed #379146C
  • Fully stocked van
  • Honest pricing

The rising popularity of gas hot water systems

01

Gas hot water systems are quickly becoming the preferred choice for many Sydney households and businesses because they offer rapid heating, consistent supply and reduced energy costs. In today’s cost of living climate, the efficiency and affordability of gas make it one of the most practical energy sources available. Modern technology such as continuous flow and condensing systems ensures you always have access to hot water when you need it, while keeping your bills under control and your home running smoothly.

02

At Rapid Service Plumbing, we’re not just another Sydney plumbing service we provide fully comprehensive gas hot water services tailored to your exact needs. Whether you are starting fresh, replacing an old or faulty unit, or converting from electric to gas, our licensed gas fitters deliver safe and professional installations with care. We also offer regular maintenance services, including inspections, component cleaning and performance checks, to ensure your system operates reliably for years to come.

03

We supply and install a complete range of systems from trusted brands to suit every household, lifestyle and budget. Storage tank systems are ideal for large families and high-demand environments, while instant or continuous flow systems provide endless hot water without the wait, making them perfect for smaller homes or busy households that never want to run out. For those seeking energy efficiency with an eco-friendly edge, solar-integrated systems combine gas with solar power, reducing your reliance on the grid while lowering costs and helping the environment.

04

What sets Rapid Service Plumbing apart is our reputation for quality workmanship and customer care. We proudly serve the entire Sydney region, from the Eastern Suburbs and Inner West to the Hills District, Sutherland Shire and beyond. Our clients benefit from upfront pricing, no-obligation quotes and $0 call-out fees, as well as our workmanship guarantee that promises every job is completed to the highest standard. With 24/7 emergency services available, you can trust our team to be there whenever you need us most.

05

When you choose Rapid Service Plumbing for your gas hot water needs, you get more than just a service. You get a trusted partner dedicated to delivering efficient, affordable and reliable solutions that keep your home or business comfortable year-round.

Talk to a plumber now

Free advice over the phone at any hour, and no call out fee.

A Rapid Service Plumbing plumber at a fully stocked van

Gas hot water systems Sydney: give us a shout today!

Just want the best gas hot water systems Sydney wide - and top services too? For reputable & reliable gas hot water systems and the most professional hot water plumbing services across the board, you really can trust Rapid Service Plumbing. We’re your go-go gas hot water system plumber in Sydney, offering the best systems at the most competitive prices with the best care and after-care. It’s as simple as that.

Ready to enhance the efficiency, comfort and affordability of your home or business with steaming hot water exactly when you need it? From a from-scratch gas installation to a simple upgrade, and from repair to a spot of routine maintenance or just some professional advice, give us a shout today. Experience the best in service, efficiency and reliability with Rapid Service Plumbing.

Gas hot water system repair: what is wrong and what we do

Gas hot water repair starts with what you can see and hear. Pick the symptom closest to yours to see how we find the fault and fix it.

  1. Check the gas is on at the unit and at the meter, and that other gas appliances are working. If they are not, the fault is in the supply, not the heater.

  2. We test the pilot, the thermocouple or ignitor, and the gas valve, and replace the part that has failed. We carry common parts in fully stocked vans.

  3. Then we run the unit through a full heating cycle and check the water temperature at the tap before we leave.

If you smell gas, leave the house and call 000 from outside. Do not try to relight the pilot.

  1. Continuous flow units show a code when they detect a fault. Write it down and check whether the flue and air intake are clear.

  2. We read the code, then test the sensors, the fan, the burner and the gas flow to confirm the cause. We do not replace parts to see if the problem goes away.

  3. A reset only helps when the cause is gone. Our guide shows the basic reset steps, and we fix what keeps triggering the code.

  1. A drip from a pipe joint or a valve can be repaired. Water coming out of the tank itself means the inside has corroded through.

  2. We find where the water is coming from, shut it off, and replace a failed valve or fitting. If the tank has failed, we say so before you pay for anything else.

  3. If replacement is the answer, we tell you what the swap involves and give you the price before we start.

  1. A service covers the burner, flue, safety valves, anode and thermostat. It is the cheapest way to catch a fault before it leaves you cold.

  2. If a service finds the unit is near the end of its life, we tell you what is left in it and what a replacement would involve.

  3. We replace gas hot water heaters of any type, and a licensed gas fitter issues the compliance certificate for the gas work.

How it works

How we handle a gas hot water service call, from the first ring to hot water again.

Describe what it is doing

Call 02 9099 9138 or book online. What you see, hear and smell, plus any code, lets us bring the right parts and aim to be with you within the hour.

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Rapid Service PlumbingWork order
BookedStep 1 of 3
  • $0 call out
  • Answered 24/7
  • Suburb and problem noted

Licensed #379146C, Sydney wide

Diagnose before we replace

We test the unit, name the fault, and show you what failed. You hear the options and the price, and nothing starts until you agree.

Rapid Service Plumbing plumbers beside a branded company van
Rapid Service PlumbingWork order
On the wayStep 2 of 3
  • Licensed #379146C
  • Fully stocked van
  • Within the hour

Licensed #379146C, Sydney wide

Hot water, checked and tested

Once it is fixed we light it, check the flame and the water temperature, and show you how to reset it next time. Parts carry our 12 month warranty and the workmanship is guaranteed for life.

The Rapid Service Plumbing team in branded uniform beside a company ute
Rapid Service PlumbingWork order
CompleteStep 3 of 3
  • Free safety inspection
  • 12 month parts warranty
  • Lifetime workmanship guarantee

Licensed #379146C, Sydney wide

How much a gas hot water repair costs in Sydney

A gas hot water repair can be a small part or a larger job, so there is no single figure. You get a firm price once we have found the fault, and we explain why it is the price.

  • The part that failed

    A thermocouple or an igniter is a small job. A gas valve, a burner or a fan costs more because the part and the time are bigger.

  • How old the unit is

    On an older unit, parts take longer to source and a second fault is more likely. We tell you when a repair is not worth it.

  • Type of system

    Storage tanks and continuous flow units fail in different ways and need different parts.

  • Time of day

    An emergency repair outside business hours is priced on the same terms: no call out fee, and you agree the price before we start.

  • Repair or replace

    If the repair costs most of what a new unit does, replacement is usually the better deal. We lay out both.

$0 call out fee

Any hour,
any day

  • The price agreed before work starts
  • 12 month parts warranty
  • Licensed #379146C, every plumber

If it will not reset

Our troubleshooting guide walks through the safe checks and the reset for a common gas heater. If the fault is still there afterwards, call us and we will fix it.

How to Reset Rinnai Gas Heater: A Hot Water Troubleshooting Guide

Australia’s favourite plumbing service provider

Google reviews

4.7

From over 340 reviews, Australia wide

“Anthony and Addison provided great knowledge and solutions to assist with our plumbing issue. Many thanks!”
Amani MasriGoogle review, 4 months ago
“Fantastic service and fairly priced. Highly recommend!”
Celine MouzaffarGoogle review, 4 months ago
“Sam from Rapid Service Plumbing came out and gave us a quote for job. He provided excellent information and was super clear about the work.”
Lachlan WhiteGoogle review, 5 months ago
“Best service of all time, thanks SO much to the whole team”
Courtney LairdGoogle review, 3 months ago
“Let’s face it, call-out plumbing services are never cheap, but when anything plumbing breaks, it is often a matter of urgency lest daily life is disrupted.”
Renjie TeohGoogle review, 4 months ago

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Areas we cover

258 suburbs across 9 regions of Sydney, from the Hawkesbury to the Shire, with a plumber on call in each.

Choose your region

Shaded relief map of greater Sydney, from the Blue Mountains to the coast
Western SydneyNorthern BeachesNorth ShoreSutherland ShireInner WestEastern SuburbsCity of SydneyCanterbury-BankstownThe Hills District
Warwick FarmMoorebankMillerWoodcroftWinmaleeWhalanWetherill ParkWestmeadWentworthvilleToongabieAll 51 in Western Sydney
WarriewoodSeaforthNorth NarrabeenNewportNarraweenaNarrabeenMona ValeManly ValeFreshwaterFrenchs ForestAll 17 in Northern Beaches
WollstonecraftWilloughbyWest PymbleWahroongaTurramurraSt LeonardsSt IvesRosevillePymbleNorthbridgeAll 29 in North Shore
Alfords PointYowie BayWoronoraWooloowareSylvania WatersSylvaniaSutherlandOyster BayMirandaMenaiAll 27 in Sutherland Shire
Dulwich HillMarrickvilleStanmoreSt PetersRozellePetershamNewtownMascotLilyfieldLewishamAll 22 in Inner West
ClovellyWoollahraWaverleyWatsons BayVaucluseTamaramaRushcutters BayRose BayRandwickQueens ParkAll 25 in Eastern Suburbs
ZetlandWoolloomoolooWaterlooUltimoThe RocksSurry HillsRoseberyRedfernPyrmontPotts PointAll 24 in City of Sydney
YagoonaWiley ParkVillawoodSeftonRoselandsRiverwoodRevesby HeightsRevesbyRegents ParkPunchbowlAll 39 in Canterbury-Bankstown
Winston HillsWest Pennant HillsSouth MarootaSackville NorthRouse HillNorwestNorth RocksNorth KellyvilleNelsonMiddle DuralAll 24 in The Hills District

Frequently asked questions

Still unsure?

Call and a licensed plumber will talk it through with you, day or night.

02 9099 9138

How quickly can Rapid Service Plumbing repair or replace my gas hot water system?

Most emergency repairs and replacements are completed the same day across Sydney, minimising downtime and restoring hot water fast.

What brands of gas hot water systems do you service and install?

Rapid Service Plumbing services and installs all leading brands, including Rheem, Rinnai, Dux, and Vulcan, ensuring you get expert support for your preferred system.

Are your plumbers licensed to work on gas hot water systems?

Yes, all work is performed by fully licensed and insured plumbers with specialised training in gas hot water installation and repairs.

Do you provide upfront quotes for gas hot water jobs?

Yes, you’ll receive a transparent, obligation-free quote before work begins, with no hidden fees or unexpected costs.

Why is my gas hot water system not working?

The common causes are a pilot that has gone out, a failed thermocouple or igniter, a blocked flue, no gas supply, or a fault code on a continuous flow unit. Check other gas appliances first. If they work, call us and we will find the actual fault.

How long does it take to repair a gas hot water system?

Usually, yes. Igniters, thermocouples, valves and sensors are parts we keep on hand, so most gas hot water faults are fixed the same day. If a part has to come from the maker, we make the unit safe and return to fit it when it arrives.

Is it better to repair or replace a gas hot water heater?

Repair when the fault is small and the unit is otherwise sound. Replace when the tank is leaking, the unit keeps failing, or the repair costs close to a new one. We give you both prices so you can choose.

How much does a gas hot water service cost?

It comes down to the unit and what the fault turns out to be. A faulty igniter is a short job; a leaking tank means a new system. You pay no call out fee and you hear the price first, so you choose repair or replacement with the numbers in front of you.

Why does my hot water run out quickly?

Possible causes are sediment in a storage tank, a worn thermostat, a failing burner or a unit that is too small for the household. A service identifies which, and we tell you whether a repair or a bigger replacement fixes it.

Can I relight the pilot light myself?

If the unit has a clear manual and no smell of gas, a relight is possible. If it goes out again, or you smell gas, stop and call a licensed gas fitter. Repeated outages mean a part has failed or the flue is not drawing properly.

Which suburbs do you repair gas hot water in?

We repair gas hot water right across Sydney, whether you are on the Northern Beaches, in the Hills District, out west or down in the Shire. A licensed gas fitter checks the unit, the gas supply and the flue before giving you a price.

Do you give quotes for hot water plumbing in Sydney?

Yes. After we have found the fault, we give you a firm price for the repair and for a replacement if that is the better choice. There is no call out fee and no work starts until you agree to the price. We can also quote on a gas appliance repair.

$0 call out fee

Get a free quote

Get obligation free plumbing quotes & guaranteed workmanship from our 5-star rated local Sydney plumbing team

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4.7340+ Google reviews

Send Us a Message

Call us on 02 9099 9138 or request an obligation free quote using the form below before you hire a plumber in Sydney or Melbourne.

Sydney Office

HEAD OFFICE:

CONDELL PARK 2200 NSW

LICENCE NUMBER:

#379146C

Melbourne Office

HEAD OFFICE:

FAWKNER 3060 VIC

LICENCE NUMBER:

#126319

Operating Hours

OPERATING HOURS:

24 HOURS/7 DAYS A WEEK

LICENCE NUMBER:

#126319