Units need clearances around them, both for safe operation and so they can be serviced. Gas units additionally need adequate ventilation and correct flue arrangements, and those requirements differ between indoor and outdoor installations. Heat pumps need airflow and generate noise, which affects where they can reasonably sit relative to windows and neighbouring properties.
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For a burst pipe or a serious leak, turn the water off at the mains tap before you call. If water is anywhere near power points, the switchboard or light fittings, stay clear and treat it as an electrical hazard. Do not enter standing water in a room with live power.
