Garden taps are exposed to weather and physical knocks, and they are usually the oldest fittings on a property because nobody replaces them until they fail. A garden tap that drips is wasting water continuously into the ground, where it is invisible.
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For a burst pipe or a serious leak, turn the water off at the mains tap before you call. If water is anywhere near power points, the switchboard or light fittings, stay clear and treat it as an electrical hazard. Do not enter standing water in a room with live power.
