Licensed plumbers servicing Jamisontown
Rapid Service Plumbing works throughout Jamisontown and the surrounding Western Sydney suburbs. Call the Sydney office on 02 9099 9138 and describe what has happened, and we will tell you what to do next.
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We cover household plumbing in Jamisontown, including the urgent situations where something has failed and there is water where it should not be.
In those cases the priority is stopping the water and limiting the damage. Everything else follows from there.
What we fix in Jamisontown
Burst and leaking pipes, water damage investigation, blocked drains, hot water systems, taps and toilets, gas fitting, and roof plumbing.
For a burst pipe or a serious leak, turn the water off at the mains tap before you call. If water is anywhere near power points, the switchboard or light fittings, stay clear and treat it as an electrical hazard. Do not enter standing water in a room with live power.
24/7 Emergency
When a plumbing failure has caused damage, what you record in the first hour affects what happens afterwards.
Stop the water first. Nothing else matters until the source is isolated, whether that is the mains stop tap, a fixture isolation valve or the hot water unit's isolation point.
Then photograph before anything is moved or cleaned up. Photograph the source of the water if it is visible, the extent of the water, and the affected contents and surfaces. Wide shots establish context and close shots show detail. Note the time you discovered it.
Keep any failed component. A split flexible hose, a corroded fitting or a failed valve is physical evidence of what happened and why, and it is easily thrown out during a cleanup.
Keep the paperwork, including the plumber's description of the fault and what was done about it.
Whether any of this results in a claim depends entirely on the policy and the insurer, and that is a conversation for them rather than for us. What we can do is describe accurately what failed and why, which is usually what gets asked for.
Water and electricity together are a serious hazard. If a leak is running near a switchboard, a power point, downlights or an electric hot water unit, switch off at the mains only if the switchboard itself is dry and safe to reach, then keep everyone clear and call a licensed plumber. An electrician may also be needed.
Why choose us
Reason 01
Rapid Service Plumbing is a licensed plumbing business and our licence details are published on this site. Plumbing, drainage and gas fitting are licensed trades in New South Wales, and every plumber who attends a job in Jamisontown is licensed for the work they carry out.
Reason 02
You get a written quote before any work starts, covering labour, parts and any other costs. If we find something unexpected once we are on site, we stop and talk it through with you before going further.
Reason 03
A drain that keeps blocking or a tap that keeps dripping usually has an underlying reason. Where it matters we will investigate properly, including a camera inspection on drainage, so you are deciding with the full picture rather than paying twice for the same problem.
Reason 04
Repair and replacement are often both possible, and they suit different situations. We will tell you what each involves and what it means for the life of the fixture, then leave the decision with you.
Reason 05
Gas, hot water and anything involving water near electrical fittings carry real risk. We will tell you plainly when something should not be attempted at home and when a licensed professional needs to handle it.
Why Jamisontown calls us
Call the Sydney office on 02 9099 9138 and tell us what is happening. We will let you know whether it needs an urgent visit or can be scheduled, and you will have a written quote before any work begins.
FAQ
Questions we are regularly asked. If yours is not answered here, call the Sydney office on 02 9099 9138.
As a rough guide, treat it as urgent if water is escaping and you cannot stop it, if there is no water at all, if sewage is coming back inside, or if you can smell gas. Most other problems can be booked in. If water is flowing, turning off the mains stop tap buys time either way.
Whatever you can tell us about the pattern. Whether one fixture is affected or several, whether it started suddenly or came on gradually, and whether anything changed just before it began. Those three details narrow the likely cause considerably before anyone arrives, which means less time spent diagnosing on site.
Stop the water at the mains stop tap, then deal with electrical safety before anything else.
Water and electricity together are a serious hazard. If a leak is running near a switchboard, a power point, downlights or an electric hot water unit, switch off at the mains only if the switchboard itself is dry and safe to reach, then keep everyone clear and call a licensed plumber. An electrician may also be needed.
Photograph first if it is safe to do so. Images taken before cleanup show the extent of what happened, which is difficult to reconstruct afterwards. Keep any failed part as well, since it shows what actually failed.
That depends entirely on your policy and your insurer, and it is a question for them rather than for us. What we can provide is an accurate description of the fault and the work carried out, which is generally what is asked for.
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